Privacy Policy
AUNTEA JENNY SUPPLY CHAIN (NY) LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose information when you use our services, interact with us, or visit our online platform.
Information We Collect
We collect various types of information to provide and improve our supply chain and logistics services:
- Personal Information You Provide: This includes information you give us when you register for our services, request a quote, submit a query, or communicate with us. This may include your name, company name, contact details (e.g., email address, phone number), billing address, shipping addresses, and any other information necessary for logistical operations.
- Logistical and Transactional Data: Information related to your supply chain activities, such as shipment details, origin and destination points, cargo descriptions, tracking information, customs documentation, and payment history.
- Technical and Usage Data: When you access our online platform, we automatically collect information about your device and how you interact with our site. This may include IP address, browser type, operating system, referral sources, pages viewed, and access times. This helps us understand how our services are used and improve our platform's functionality.
- Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience on our site, gather usage data, and remember your preferences. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Services: To process your requests, manage shipments, provide tracking updates, facilitate customs clearance, and deliver our core logistics and supply chain services.
- Communication: To respond to your inquiries, provide customer support, send service-related notifications (e.g., updates on shipments, invoices), and communicate about our services.
- Improvement of Services: To analyze how our services are used, understand user preferences, troubleshoot issues, and develop new features or improve existing ones.
- Billing and Payments: To process payments, manage accounts, and handle billing inquiries related to our services.
- Legal Compliance and Security: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property, and that of our customers or others. This includes preventing fraud and ensuring the security of our services.
Disclosure of Your Information
We may share your information with limited third parties under specific circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our business and providing our services (e.g., shipping carriers, warehousing partners, IT support, payment processors). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete personal information.
- Deletion: The right to request the deletion of your personal information, under certain conditions.
- Objection or Restriction: The right to object to or request restriction of our processing of your personal information, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
International Data Transfers
As a logistics company, our operations may involve the transfer of your information across international borders, including to countries outside of your own. We will take appropriate steps to ensure that such transfers are conducted in accordance with applicable data protection laws and that your information remains protected.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will revise the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
AUNTEA JENNY SUPPLY CHAIN (NY) LLC
37-12 Prince St, Suite 8C
Flushing, NY 11354
United States